Bookkeeping Questions Answered

Bookkeeping Questions Answered

Frequently Asked Questions

General Questions

A professional bookkeeper records, organises and maintains your business’s day-to-day financial transactions. This includes tracking income and expenses, reconciling bank statements, managing invoices, processing payroll and preparing financial reports. At GoBookaroo, we keep your accounts accurate and up to date so you always have a clear picture of your business finances

While we’re based in Norwest, Sydney and offer face-to-face meetings across Greater Sydney, we provide online bookkeeping services to small businesses throughout Australia. Using cloud-based accounting software including Xero and MYOB, we work seamlessly with clients in Melbourne, Brisbane, Perth, Adelaide — and everywhere in between.

Absolutely. We work with sole traders, freelancers, contractors, investors and small to medium businesses across Australia. Whether you need basic income and expense tracking or full-service bookkeeping and payroll management, we have a package to suit your needs and budget.

We are based at Norwest Business Park, Norwest NSW, and offer face-to-face consultations across The Hills District including Bella Vista, Castle Hill, Baulkham Hills, Kellyville and Rouse Hill. For clients elsewhere we meet by video or phone.

Yes — we’re based right here in Norwest Business Park, and support small businesses throughout Norwest, Bella Vista, Castle Hill, Kellyville, Rouse Hill and the wider Hills District. Happy to meet locally if that suits, or work with you remotely if it’s easier.

A bookkeeper looks after your day-to-day financial admin — recording transactions, reconciling accounts, running payroll and keeping your records BAS-ready. An accountant typically handles tax returns, financial strategy and lodging with the ATO. GoBookaroo is a bookkeeper, not a registered BAS agent, tax agent or accountant, so many of our clients use us alongside their accountant to keep their books accurate and organised year-round.

Want the full breakdown? Read our guide: Bookkeeper vs BAS Agent vs Accountant.

Yes — alongside Norwest, we regularly support small businesses across Castle Hill, Bella Vista, Rouse Hill, Baulkham Hills and the wider Hills District, whether that’s in person or fully remote.

Yes — Kellyville is one of our core local areas. We provide bookkeeping, BAS preparation support, payroll and Xero/MYOB support to small businesses in Kellyville and nearby suburbs including North Kellyville, Beaumont Hills and Glenhaven, with in-person meetings available on request and remote support for everything else.

Our Bookkeeping Services

We offer a full range of bookkeeping and financial management services for Australian businesses, including:

  • Bookkeeping and Financial Management — bank reconciliations, invoicing, expense tracking, accounts payable and receivable
  • Payroll and HR — payroll processing, STP-ready payroll, employee entitlements and onboarding
  • BAS Preparation Support – quarterly and monthly support to ensure your Business Activity Statement records are accurate and ready for review by your registered tax agent
  • Technology and Automation — Xero and MYOB setup, integrations and staff training
  • Management Reporting — KPI dashboards, cash flow forecasting and business performance insights
  • Investment and Property Reporting — shares, crypto assets, rental property income and expense tracking

We provide BAS preparation support to help ensure your records are accurate and ATO-ready before each BAS period. BAS preparation support is completed by you or your registered tax agent or accountant. We work closely alongside your accountant to make the process smooth and stress-free.

No — GoBookaroo provides bookkeeping and BAS preparation support only. We organise your records, reconcile your accounts and get your figures BAS-ready, but we are not a registered BAS Agent, Tax Agent or accountant unless stated otherwise. For BAS lodgement or tax advice, we’re happy to work alongside your existing accountant or BAS Agent, or recommend one if you don’t have one.

Yes. Bookkeepers and accountants serve different roles. Your bookkeeper manages the day-to-day recording of financial transactions throughout the year. Your accountant then uses that clean, organised data to prepare financial statements and strategic advice. Working with a bookkeeper often reduces your accounting fees because your accountant spends less time sorting through messy records.

Yes, bookkeeping catch-up is one of our most requested services. If your accounts are months or years behind, our team will reconcile all outstanding transactions, fix coding errors and bring everything up to date. We have helped many Australian small businesses get their finances back on track quickly so they can get back to running their business.

Outsourcing your bookkeeping gives you real-time visibility into your cash flow, profit margins, outstanding invoices and upcoming expenses. This means you can make confident business decisions and spend more time on what you do best. It also keeps you ATO-compliant and avoids costly late BAS preparation supports or payroll errors. Businesses with clean, up-to-date books simply grow faster.

Yes — we support NDIS providers and self-managed participants with day-to-day bookkeeping, so your records stay organised and your numbers stay clear, leaving you free to focus on care rather than admin.

Both. If you’re behind on your books or been handed a backlog of receipts and spreadsheets, our Bookkeeping Clean Up service sorts, reconciles and brings your records up to date with no ongoing commitment. Plenty of clients then move on to one of our monthly bookkeeping packages once their books are current.

Accounting Software & Technology

We are certified advisors for all major Australian cloud accounting platforms:

  • Xero — our top recommendation for most small businesses in Australia
  • MYOB — ideal for businesses already on MYOB or with specific industry requirements
  • Reckon — suited to certain industries and established accounting workflows

We will recommend the best fit based on your business size, industry and budget.

Yes. We offer one-on-one accounting software training for Xero and MYOB, either in person at your Sydney premises or via video call for clients across Australia. Whether you are brand new to cloud accounting or need a refresher on invoicing, bank feeds, payroll or reporting, we will walk you through everything at your own pace.

We strongly recommend switching from Excel to dedicated cloud accounting software as soon as possible. Excel does not offer automatic bank feeds, GST calculations, real-time reporting, payroll compliance or audit trails. For any Australian business turning over more than $50,000 per year, a platform like Xero or MYOB will save significant time, reduce errors and keep you fully ATO-compliant.

Yes — we set up Xero from scratch for new businesses, including your chart of accounts, bank feeds and invoicing, so you start with a clean, BAS-ready file from day one. See our Xero Bookkeeping page for the full details.

Bookkeeping Pricing & Packages

We offer flexible fixed-price bookkeeping packages for Australian small businesses:

  • Starter Lite (Quarterly) — from $99/month, ideal for sole traders needing quarterly reconciliations and BAS prep
  • Starter (Monthly) — from $199/month, includes monthly bank reconciliation, income and expense tracking, BAS preparation and P&L reporting
  • Growth — from $499/month, includes everything in Starter plus weekly bookkeeping, payroll for up to 5 employees, monthly BAS preparation support and cash flow support
  • Premium — from $699/month, full-service bookkeeping with unlimited payroll, KPI dashboards, budget vs actual reporting and quarterly business strategy check-ins

All pricing is fixed monthly so there are no surprise bills or hourly rates.

In most cases, bookkeeping fees are a deductible business expense when they’re incurred in earning your assessable income — which means your GoBookaroo fees can effectively cost less than the quoted amount once the deduction is factored in. Every business’s situation is different, though, so it’s best to confirm the specific treatment with your accountant or registered tax agent.

We provide bookkeeping services across a wide range of Australian industries including trades and construction, retail and e-commerce, hospitality and food service, medical and allied health, professional services, real estate and property investment, technology startups and not-for-profits. Our industry-specific knowledge means we understand the compliance requirements and financial reporting needs unique to your sector.

It depends on your transaction volume and how much support you need, but our monthly bookkeeping packages start from $199 a month, with most small businesses landing somewhere between $349 and $499 a month (our Premium package is $699 a month for larger, more complex businesses). Book a free consultation and we’ll give you an accurate quote based on your books.

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